The next step in registering the domain is to enter the information for the administrative and technical contacts. The Administrative contact is the individual ultimately responsible for running the domain, while the technical contact lists someone responsible for dealing with the servers and other technical aspects of the domain. If confirmation of changes or transfers need to be done, it is the Administrative, or Admin, contact whose authorisation is needed. It is vitally important that this information be up to date and correct, since errors or omissions can cause great difficulties trying to sort out authorisation and security issues.

The email address for the admin contact is particularly important, as the domain's registration requires confirmation and the information to do this will be sent to this address. A common mistake people make is to base the email address on the domain they are registering, like registering example.ca and including person@example.ca as the admin email address. This will prevent the domain from being registered; as that address will not function until the domain is registered, and the domain will not be registered until the confirmation sent to that address is completed, creating a classic catch-22. All email addresses provided for the whois record should be currently working, neither old nor something yet to be setup.

If the information for the technical contact is to be the same as the admin contact, you simply indicate this at the bottom of the form; otherwise you will have to enter the technical contact info on the next page using the same kind of form. If you use the same info for both contacts, then changes to one contact will also change the other in future. If you later need to have the technical contact different than the admin, you will need to contact our support department to have the new contact record added.