Domain Slamming and what it means to you

Please note that easyDNS is in no way affiliated with The Domain Registry of Canada (DROC) nor any of the companies listed below, and this page is provided as a service to our customers who may be confused by these notices. These notices are not coming from easyDNS and are an attempt to have you transfer your domain names away from easyDNS.

The practice of "domain slamming" is becoming more pronounced recently. We attribute it largely to desperation. Some of the larger, more complacent registrars are facing customer defections of epidemic proportions, while other, smaller, unproven or un-reputable operations seem to want a short-cut to market share. In either case the result is a series of what we consider to be deceptive and (in some cases) borderline fraudulent practices.

Here are a few important points to remember regarding your domain names here:

• easyDNS never sends renewal notices (or any other kind of notice) via postal mail. We do everything digitally via email. If it came in your postal mail and pertains to your domain, it is likely from a solicitation from a competitor (even if it looks like an invoice).

The "invoices" may look "official", yet they are merely advertisements or solicitations, and rather misleading ones at that. Here are some examples of the the "invoice" type of solicitation making the rounds:

Domain Registry of Canada

Domain Registry of America

Network Solutions/Verisign

•  Renewing your domain via one of these solicitations will remove you from our service. In many cases your DNS will stop working, your website will be unavailable and your email will cease forwarding.

• If you do remain on our nameservers while your registrar moves elsewhere, you will be paying fees to two different places, to them for your domain renewal, and to us for your DNS, URL forwarding and email forwarding. Many people move their registrar to us for precisely the opposite reason: to consolidate their domain related billing into one low fee.

What You Can Do

Beginning March 25th, 2002, easyDNS began enabling the "Registrar Lock" on all COM/NET/ORG/BIZ/INFO domains on the system. This lock has been retroactively set for all domains here already and will be set for all new domains coming onto the system. Any attempt to transfer the domain away will fail until that lock is cleared, and it can only be cleared by you through your easyDNS member settings. There is no additional cost for this, it is now a standard feature of all domain packages here.

If you have already remitted fees to one of these outfits, if you did so prior ro March 25, 2002, you must explicitly deny the ensuing transfer request or the transfer will go through.

One you have denied the transfer request, or the transfer request has failed because of the registrar lock demand your money back, feel free to file a complaint with your local Better Business Bureau. If they refuse your refund, contact your credit card company or even your local police.

Further Reading and Links

The issue is receiving media coverage lately:

Competition Bureau Issues Warning to Canadians About Misleading Mailings for Internet Domain Name Registrations - this is a warning issued by the Canadian federal Competition Bureau about the Domain Registry of Canada, back when they were calling themselves "The Internet Registry of Canada"

Domain Strategies That Make Sense, by Jim Carroll

Verisign Sending Deceptive Domain Renewal Mail on slashdot.

'Domains slamming' surfaces on the Web from the Globe and Mail.

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